List of literature
1.Ural Airlines// http://www.uralairlines.ru/en/313
2.Airline industry news// http://www.giancarlofalappa.com/business/Industry/airline_industry_news.php
The Airline's employees are purposefully oriented to use the standards adopted by the best world airlines as criteria of professional behavior and ethics. We entrust the control wheels of our passenger aircraft only to the first-class pilots. All the pilots have a large experience or work, high training level and continuously upgrade their qualification. At its own expenses Ural Airlines organizes carries out on a regular basis the ground training cycles in the Russian leading training centers. Special attention is paid to a psychological training of the personnel working in direct contact with passengers, client-oriented skills improvement. In order to evaluate business qualities and professional mastership in the Cabin Attendant Service a complex motivation system («Star system») is intr
Показать всеoduced. Silver or golden stars decorating the suits of cabin attendants give evidence of the high appreciation of their work. Exercising, training and refresher courses are carried out in the Service on a continuous basis. Ural Airlines' aircraft maintenance base is one of the most advanced and professional in the Russian civil aviation. Its equipment with technical facilities, as well as the experience of working engineers and technicians, permits to perform independently the required complex of works with respect to repair and maintenance of all aircraft types.
The Airlines owns various aircraft types, including IL-86, -154̼, TU-154, TU -24. In 2006 the Airline started the aircraft fleet reequipment program. Currently, Ural Airlines successfully operates 6 modern liners Airbus 20 on the Russian and international itineraries. By the year 2010 the Airline's fleet is planned to be enlarged by 10 foreign aircraft of this type. However, this development project of aircraft fleet includes not only the introduction of foreign facilities, but also maintenance in the proper condition and reconstruction of home-produced aircraft. Within the years 2002-2003 two new TU-154M aircraft being fully in compliance with the requirements of the European Union with regard to noise level and technical specifications were purchased. As a whole, during 10 years of operation 4 new aircraft have been acquired. In April 2007 the Airline elongated for all the aircraft being in operation the Type Certificates, which are issued by the Russian aviation authorities and prove that these aircraft comply with all the aviation standards for this aircraft type. .
On 4 October 2007 in Ekaterinburg in presence of the governor of the Sverdlovsk Oblast a ceremonial signing of the International Agreement between Ural Airlines and Airbus Concern was held with regard to purchasing 7 new Airbus aircraft by the Russian party. Delivery period according to the Agreement is scheduled for 2012 - beginning of 2013.
In the current international integration conditions the partnership relations between airlines is a gage of successful development of air carriage market. Currently, Ural Airlines have about fifty interline-agreements with the leading Russian and foreign airlines, among which are «Czech airlines» (Czechia), «Emirates» (UAE), «Swiss International Air Lines» (Switzerland), «Air France» (France), «Malev» (Hungary), «S7», «UTAir», «Aerosvit», «KrasAir» and many others.
In addition, Ural Airlines is a member of IATA Clearing House (ICH), what allows the Airline to use the world settlement system. The Airline is also a member of the Multilateral Interline Agreement (MITA). Taking part in this organization' activities allows the airlines to enlarge considerably the frames of their cooperation with their colleagues in various countries of the world. MITA system is concerned with searching for the most suitable partners. On the initial level of establishing contacts the airlines' offers are dispatched to all the air carriers - MITA members. In case of a positive answer MITA employees inform hereof the inquiry originator. Further, the specialists of both airlines come into direct contacts.
The geography of flights enlarges from year to year and accounts for more than 120 destinations.
In the first half-year period of 2008 the flights were operated to a new charter destination to the South China (city of Sanya). One more new regular destination - Milan - appeared in the itinerary network. Frequency of flights to Bangkok and Dubai was increased. In the year 2008 new domestic flights were introduced for the following the itineraries: Moscow-Bratsk- Moscow, Novosibirsk-Khabarovsk, Khabarovsk -Novosibirsk. A new flight to Tadjikistan appeared: Moscow-Kulyab.
Starting from February 2009 it is planned to start operations to the itinerary Samara-Novosibirsk-Krasnoyarsk, and in March Ural Airlines starts a new daily flight from the capital to the itinerary: Moscow-Novosibirsk.
Making convenient every step of a passenger to the flight and making comfortable and memorable the air travel itself is the major task to be resolved by the Airline's complex of service departments. The own multi-channel passenger support service 8-800-2000-262, (343) 345-36-45 is created for passenger service. Скрыть
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